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Carers Can Ask You are here:HomeOur ServicesDepartments and ServicesNNexus The Carers Can Ask (CCA) booklet has been updated in 2024. If you have any enquiries concerning the CCA booklet, please email nexus@svha.org.au. It can be an emotional time when a loved one is involved with a mental health service, especially after experiencing a mental health or substance use crisis. Even with the most supportive staff it can be hard for carers to know what to ask, or what you have a right to know. Nexus have worked with a range of carers, staff and services to come up with this list of questions you might like to ask. We hope it will empower you at a difficult time. The Carers Can Ask (CCA) resource can be viewed, downloaded or printed in several ways: CCA booklet A4 2024 (for digital use - interactive elements) CCA booklet A5 foldable 2024 (for printing - not interactive) Select A4 paper size and flip on short edge for 2-sided print. Please do a test copy before bulk printing to check all your printer settings. Staff checklist CCA 2024