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Carers Can Ask You are here:HomeOur ServicesDepartments and ServicesNNexus It can be an emotional time when a loved one is involved with a mental health service, especially after experiencing a mental health or substance use crisis. Even with the most supportive staff it can be hard for carers to know what to ask, or what you have a right to know. Nexus have worked with a range of carers, staff and services to come up with this list of questions you might like to ask. We hope it will empower you at a difficult time. The questions can be downloaded below in various ways: Online CCA (PDF) suitable for printing to take to appointments Booklet CCA (PDF) Foldable CCA (PDF) Staff Checklist (PDF) Resource suitable for presentations, training or group support purposes (navigate the resource via the action buttons) DISCLAIMER: Some information in the downloadable Carers Can Ask booklet is no longer current. The booklet is being reviewed and updated as at October 2023. A new version will be made available on this page as soon as possible. These downloadable Nexus resources are shared under a creative commons licence.